NeuBird for Microsoft Teams
Microsoft Teams incident management, in your chats and channels.
Add the NeuBird app to Microsoft Teams, connect your NeuBird workspace, and ask about production in natural language. The Production Ops Agent queries 15+ sources in parallel and replies in Teams with the root cause in under 5 minutes, with the evidence behind it.
NeuBirdSummary of findings · cartsRoot cause identifiedRoot cause: deploy carts v2.31 at 09:38 set the Redis client pool max to 20 (was 200). Requests queue for connections, p99 is 4.2s and 12% of POST /cart/items return 5xx. checkout-api is slow downstream.
Install
Upload the NeuBird app package in Teams.NeuBird opens a chat with the setup steps.
Download the NeuBird app package from the installation docs, then in Teams go to Apps, Manage your apps, Upload an app, Upload a custom app. Select Add, and NeuBird opens a chat with a welcome card that lists the three setup steps.
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Open Manage your apps
In Teams, go to Apps, then Manage your apps.
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Upload a custom app
Select Upload an app, then Upload a custom app, and choose the NeuBird app package from the installation docs.
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Add NeuBird
Review the app details and select Add.
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Read the welcome card
NeuBird opens a chat with the three setup steps.
NeuBirdNeuBird · neubird.aiAsk NeuBird about production in natural language, in chats and channels.
NeuBirdWelcome to NeuBirdAsk NeuBird about production here, or in any channel you add NeuBird to. Three steps to get started:
@NeuBird connect <workspace>@NeuBird set project <name>@NeuBird what's going on with …Connect
Connect Teams to your NeuBird workspace.Sign in to NeuBird to finish the connection.
Mention NeuBird with connect and the workspace name, and NeuBird replies with a sign-in card. Sign in to NeuBird, and the card updates to show the workspace is connected.
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Mention NeuBird with connect
Type @NeuBird connect and your NeuBird workspace name.
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Open the sign-in card
NeuBird replies with a card that opens the NeuBird sign-in.
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Sign in to NeuBird
Sign in with your work email.
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See the connection
The card updates to show the connected workspace and who is signed in.
NeuBirdWelcome to NeuBirdConnect your workspace, pick a project, ask a question.
Sign in to connect myteamSign in to your NeuBird workspace once. Teams remembers the connection for this account.
Connected to myteamConnectedset project
Pick a project
List the projects in your workspace.Set the project this chat runs against.
List projects shows the projects in the workspace, and set project selects one. Questions in the chat then run against that project.
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List projects
@NeuBird list projects shows the projects in your workspace.
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Choose one
Each project shows its platform and how many services it covers.
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Set the project
set project ecommerce selects it for this chat.
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Ready to ask
Questions in this chat now run against ecommerce.
NeuBirdConnected to myteamConnectedProjects in myteam4 projectsProject set: ecommerceReadyQuestions in this chat now run against ecommerce.
Ask NeuBird
Ask a question in natural language.NeuBird replies with the root cause and a confidence score.
The Production Ops Agent investigates across 15+ sources in parallel and updates the card as it works. When it finishes, the card shows the root cause, the causal chain and a confidence score, with links to view the investigation in NeuBird or download the RCA as a PDF.
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Ask a question
Mention NeuBird and ask about production in natural language.
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Follow the investigation
The Production Ops Agent queries 15+ sources in parallel and updates the card as it works.
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Read the root cause
The card shows the root cause, the causal chain and a confidence score.
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Open the full RCA
View the investigation in NeuBird, or download the RCA as a PDF.
NeuBirdProject set: ecommerceReadyInvestigation · cartsSummary of findings · cartsProduction Ops AgentRoot cause identifiedRoot cause: deploy carts v2.31 at 09:38 set the Redis client pool max to 20 (was 200). Requests queue for connections, p99 is 4.2s and 12% of POST /cart/items return 5xx. checkout-api is slow downstream.
On-call channel
Add NeuBird to your on-call channel.NeuBird replies with relevant context automatically.
When someone in the channel asks a question NeuBird can answer, it replies in the thread without being mentioned, with a link to the evidence. NeuBird works the same way alongside Slack and Jira.
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Add NeuBird to the channel
Add NeuBird to your on-call channel like any other member.
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Someone asks a question
An engineer asks about the incident in the channel.
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NeuBird replies with context
It replies in the thread automatically, with a link to the evidence.
NeuBird · in this channelYes. carts v2.31 (09:38) lowered the Redis client pool max from 200 to 20, and checkout-api waits on carts. p99 recovers once the pool is restored.
Help and support
Mention NeuBird with help.The reply lists the commands, the setup guide and support.
Type @NeuBird help to see every command, with links to the setup guide and to NeuBird support.
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Mention NeuBird with help
Type @NeuBird help in the NeuBird chat.
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See every command
The reply lists each command and what it does.
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Get the setup guide or support
Open the setup guide, or contact NeuBird support.
NeuBirdHere's what I can doAdd NeuBird to a channel and it replies there too, in the thread.
FAQ
Common questions
What is NeuBird for Microsoft Teams?
NeuBird for Microsoft Teams is the NeuBird app for Teams. It brings the Agentic Reliability Center into Teams chats and channels: you ask a question about production in natural language, and the Production Ops Agent investigates and replies in Teams with the root cause, the causal chain and a confidence score.
How do I install NeuBird in Microsoft Teams?
Download the NeuBird app package from the NeuBird installation docs. In Teams, go to Apps, Manage your apps, select Upload an app, then Upload a custom app, and choose the package. Select Add, and NeuBird opens a chat with a welcome card that lists the setup steps. Your Teams admin may need to allow custom app uploads first.
How do I connect Teams to my NeuBird workspace?
Mention NeuBird with connect and your workspace name, for example @NeuBird connect myteam. NeuBird replies with a sign-in card. Sign in to NeuBird once, and the card updates to show the connected workspace. Then use @NeuBird list projects and set project to choose the project the chat runs against.
What does NeuBird reply with when I ask a question?
NeuBird posts an investigation card that updates as the Production Ops Agent queries 15+ sources in parallel. When it finishes, the card shows the root cause, the causal chain and a confidence score, with links to view the investigation in NeuBird or download the RCA as a PDF.
Can NeuBird answer questions in a Teams channel?
Yes. Add NeuBird to a channel, such as your on-call channel. When someone asks a question NeuBird can answer, it replies in the thread automatically, without being mentioned, with a link to the evidence.
Does NeuBird store my telemetry?
No. NeuBird queries your metrics, logs, traces and deploy history where they live, with zero telemetry storage. NeuBird is SOC 2 Type II certified.
NeuBird for Microsoft Teams
Install, connect, and ask.
See NeuBird work in Microsoft Teams, from installing the app to answering questions in your on-call channel.