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NeuBird for Jira

Root cause analysis for Jira incidents, posted to the ticket.

Assign a Jira ticket to NeuBird the way you would a teammate. The Production Ops Agent queries 15+ sources in parallel and posts the root cause, the causal chain and clear actionable items in under 5 minutes, at 94% accuracy. Nothing changes until your on-call engineer approves it.

Schedule a Demo →See it in a ticket ↓

The problem

The incident is in Jira.The answer is in four other tools.

When a P1 lands, the ticket lives in Jira, but the answer doesn't. It's scattered across metrics, logs, traces and deploys, and your on-call engineer pieces it together one tool at a time.

How it works

Assign it to NeuBird,just like you would a teammate.

Here is an example ticket from assignment to handoff. NeuBird works inside the ticket, and nothing changes in Jira until your on-call engineer approves it at an auditable approval gate.

  1. 1

    Assign the ticket

    Set NeuBird as the assignee, the way you would a teammate. The Production Ops Agent picks it up.

  2. 2

    Query 15+ sources in parallel

    Metrics, logs, traces, deploys, Kubernetes events and git, each queried where it lives.

  3. 3

    Post the root cause

    In under 5 minutes, at 94% accuracy: the root cause, the causal chain and clear actionable items.

  4. 4

    Approve at the gate

    Once your on-call engineer approves, NeuBird updates the status and hands the ticket to the service owner.

Security

Your credentials are secured in Jira.Your telemetry stays in place.

NeuBird for Jira is built on Atlassian Forge, so your Jira credentials are secured in Forge encrypted storage and NeuBird never stores them. Jira data can only leave for destinations NeuBird has declared. Your telemetry is queried where it lives, with zero telemetry storage and SOC 2 Type II certification.

Handoff

Take the investigation to your laptop.With the tools already on it.

The service owner picks up the same investigation in NeuBird Desktop, connected to the Agentic Reliability Center and to local tools like git and kubectl. They verify the change, stage the fix and send it back through the same approval gate, with the full context already in place.

FAQ

Common questions

What does NeuBird for Jira do?

NeuBird for Jira lets you assign a Jira ticket to NeuBird the way you would assign a teammate. The Production Ops Agent queries 15+ sources in parallel and posts the root cause, the causal chain and clear actionable items as a comment on the ticket in under 5 minutes, at 94% accuracy.

Does NeuBird change a Jira ticket without approval?

No. NeuBird's actionable items wait at an auditable approval gate. Once your on-call engineer approves them, NeuBird updates the ticket status and hands the work to the service owner, and every approval is recorded in the audit trail.

Is NeuBird for Jira built on Atlassian Forge?

Yes. NeuBird for Jira is built on Atlassian Forge, so your Jira credentials are secured in Forge encrypted storage and NeuBird never stores them. Forge only lets Jira data leave for destinations NeuBird has declared. The NeuBird platform and the Production Ops Agent run outside Atlassian.

Does NeuBird store my telemetry?

No. NeuBird queries your metrics, logs, traces and deploy history where they live, with zero telemetry storage. NeuBird is SOC 2 Type II certified.

Can the service owner continue the investigation outside Jira?

Yes. The service owner can pick up the same investigation in NeuBird Desktop, which connects the Agentic Reliability Center and the Production Ops Agent to local tools like git and kubectl. They verify the change, stage the fix and send it back through the same approval gate, with the full context already in place.

NeuBird for Jira

Assign it to NeuBird.

See NeuBird work a Jira ticket, from the first assignment to the approved handoff.

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