Platform Overview

The autonomous Production Ops Agent.

A complete AI-native platform that watches, understands, and acts on your production environment, 24/7, without human intervention.

YOUR STACKAGENTIC REASONINGOUTPUTSCLOUD PROVIDERTELEMETRYITSMSOURCE CONTROLAnd more →APIs · WEBHOOKS · MCPProduction Ops AgentAGENTIC CONTEXT ENGINESkills HubMELT QueriesDependenciesEnterprise KnowledgeSandboxed Code ExecutionOne agent, fully autonomous operationsPreventlearned patterns of issuesResolveincidents · alertsOperatecost · capacity · fixesClientsGUI · Terminal · ChatOps
Up to 92%reduction in MTTR
5 minroot cause discovery
24/7autonomous operations
94%root cause accuracy
How It Works

From alert to resolution in four steps

Production Ops Agent seamlessly integrates into your workflow, learning your systems and taking action when it matters.

01Connect

Integrate with your existing observability stack in minutes. No code changes required.

CloudWatchDatadogPagerDutySlackJira
02Learn

The agent builds a complete understanding of your system topology, dependencies, and normal behavior patterns.

Service mappingDependency graphsBaseline metricsRunbook learning
03Watch

Continuous monitoring across all signals (logs, metrics, traces, and alerts) with intelligent noise reduction.

Real-time readsAnomaly detectionAlert correlationPattern matching
04Act

When incidents occur, the agent diagnoses the root cause and resolves them with your team's permission.

Automated triageRoot cause analysisRunbook executionEscalation management
Capabilities

Everything you need for autonomous ops

A comprehensive toolkit for detecting, diagnosing, and resolving production incidents.

Detection

Anomaly Detection

ML-powered detection of unusual patterns across all signals

Alert Correlation

Automatically group related alerts to reduce noise by 90%

Predictive Alerts

Identify issues before they impact users

Diagnosis

Root Cause Analysis

Trace issues across services to pinpoint the source

Impact Assessment

Understand blast radius and affected customers

Context Aggregation

Pull relevant logs, metrics, and traces automatically

Resolution

Runbook Execution

Execute existing runbooks with full audit trails

Safe Remediation

Guardrails ensure actions stay within defined boundaries

Human-in-the-Loop

Escalate to humans when confidence is low

Architecture

Built for enterprise scale

A multi-layered architecture designed for reliability, security, and extensibility.

01

Data Layer

Read the right signals in real time

MetricsLogsTracesEvents & Alerts
02

Connection Layer

Reach into your existing stack

Cloud APIsMCPObservability APIsITSM & Chat Connectors
03

Intelligence Layer

Context, reasoning, and decisions

Context EngineSkills HubCausal ReasoningDecision Framework
04

Action Layer

Safe, auditable remediation

Runbook EngineAPI ExecutorGuardrail SystemAudit Logger
Security & Compliance

Enterprise-grade security

Built from the ground up with security as a core principle, not an afterthought.

SOC 2 Type II

Certified compliance with rigorous security and availability controls

Zero Data Retention

Logs and metrics are processed in real-time, never stored permanently

Role-Based Access

Granular permissions with SSO and SCIM integration

Audit Logging

Complete trail of every action taken by the agent

Private Deployment

Deploy in your VPC for maximum data control

Encrypted Transit

TLS 1.3 encryption for all data in transit

Ready to transform your
incident response?

See how Production Ops Agent can reduce your MTTR by up to 92% and give your on-call engineers their nights back.

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