Now Available on Azure Marketplace: Your Very First Agentic SRE

Exciting news for Microsoft Azure users! Hawkeye, NeuBird’s vision for the future of ITOps, has officially landed on the Microsoft Azure Marketplace. As we join Microsoft’s ISV Success partner program, this milestone represents a significant step in our collaboration with Microsoft to deliver cutting-edge AI solutions. Why are we so thrilled about this achievement? Because it truly transforms Azure operations by combining Azure Monitor’s robust telemetry with GenAI-powered actionable insights. Now, cloud operations teams can deploy an always-on, Agentic SRE that dramatically reduces incident response times and increases productivity – giving human engineers more time to innovate rather than firefight.

The Modern ITOps Paradox: Data Rich, Insight Poor

Today’s reality is clear: 70% of IT teams juggle 4+ observability tools simultaneously 1, creating mountains of telemetry but struggling to extract actionable intelligence fast enough. Even more telling, a majority of SREs report that incident diagnosis remains their #1 challenge2.

The problem isn’t data scarcity – it’s the resource-intensive process of manually correlating signals across fragmented dashboards while complex incidents unfold in real-time. As your cloud environment  grows increasingly complicated, the gap between monitoring and meaningful diagnosis only widens.

From Alert Overload to Actionable Insights:

Following NeuBird’s recent funding round led by Microsoft’s M12 venture fund, we’ve fast-tracked Hawkeye to become the very first Agentic SRE on the Azure Marketplace. It integrates seamlessly with your observability tools and Azure services, including Azure Monitor.

The Perfect CloudOps Match: Azure Monitor + Hawkeye

By fusing Azure Monitor’s robust telemetry with GenAI-powered intelligence, Hawkeye is redefining incident response:

• Cut MTTR by Up to 90%: Issues that once took hours or days to diagnose are now analyzed and resolved in minutes, with detailed root cause analysis documents generated in the time it takes to grab a coffee
• Multiply your Team’s Capacity: Deploy an always-on expert that efficiently handles concurrent issues in parallel, freeing your engineers from alert fatigue and allowing them to focus on strategic initiatives
• From Alert to Resolution: Skip the lengthy investigation phase with AI-driven recommendations that get straight to fixing the problem
• Connect Every Signal: Automatically correlate data across platforms and contextualize current incidents with historical patterns to pinpoint complex issues
• 24/7 Incident Support: Your Agentic SRE works around the clock, handling incidents whether you’re at your desk or enjoying your weekend

Advanced Operational Capabilities

This powerful integration enables your team to reach new levels of operational excellence:

• Unified Intelligence: Hawkeye combines and contextualizes data from Azure Monitor and other observability tools, providing a holistic view of complex issues
• Secure Analysis: No sensitive data ever leaves your environment, with zero data duplication – Hawkeye analyzes information exactly where it resides
• Seamless Integration: Connect with your existing tech stack – no onboarding or training required – and identify issues spanning multiple Azure services within minutes

The result? Faster incident resolution, improved service reliability, and reduced burnout for IT teams who no longer need to spend hours manually investigating routine issues.

Start The Journey From Observability to Actionability

The availability of Hawkeye on Azure Marketplace signals a fundamental shift in cloud operations – moving from merely observing system behavior to taking intelligent, automated action at the speed of AI.

Instead of collecting more monitoring data, Hawkeye extracts maximum value from the telemetry you already have, converting raw metrics into meaningful insights that drive faster resolution and better service reliability.

Ready to experience the first Agentic SRE for Azure? Check the details here or book a demo to see Hawkeye in action.

Sources:
[1] Grafana Labs Observability Survey 2024
[2] The SRE Report 2024 – Catchpoint