Autonomous Incident Resolution, Now In Datadog

Hawkeye by NeuBird brings real-time RCA and remediation into your observability workflows

Modern IT teams have no shortage of telemetry and system signals. But even with all that visibility, teams still spend hours chasing root causes and manually resolving incidents. What’s missing isn’t data—it’s intelligent investigation and autonomous action.

That’s where Hawkeye comes in.

Now available in the Datadog Marketplace and integrated into your Datadog app, Hawkeye by NeuBird brings autonomous incident resolution directly into your observability stack. It starts investigating the moment an alert fires—correlating signals, pinpointing root cause, and surfacing next steps before your team even logs in.

Integrated with observability/monitoring and incident management tools, including Datadog, PagerDuty, Slack, and Amazon CloudWatch, Hawkeye delivers real-time RCA and remediation without exporting data or duplicating telemetry. Everything happens securely and natively within your existing ITOps workflows.

Why it matters

Datadog provides robust observability across apps, infra, and cloud environments. But visibility alone doesn’t solve incidents and ensure uptime—accurate diagnosis and timely response do.

That’s where Hawkeye comes in. As an autonomous AI agent, Hawkeye investigates issues as soon as an alert is triggered. It correlates metrics, logs, traces, and config data in real time to identify the underlying root cause and provide precise corrective action. For teams used to manually triaging incidents, it’s a complete shift in speed and scale.

What Hawkeye brings to Datadog

Real-time RCA—Ready Before You Log In
Hawkeye launches an investigation the instant an alert fires. It pulls in telemetry and system signals to surface root cause in minutes—so SRE teams have answers, not just alerts, waiting for them.

Correlates Signals Like an Engineer—At AI Speed
Hawkeye connects the dots across telemetry, historical patterns and prior incidents. It zeroes in on the signal that matters to deliver accurate, hallucination-free analysis and recommendations.

Insight Where You Work—No New Dashboards
There’s no need to jump between tools. Hawkeye delivers investigation summaries and next steps directly inside your Datadog dashboards.

Picture this: an alert hits PagerDuty, and you get a Slack message—“Hawkeye’s on it!”—with a link to the full RCA. That’s the future of incident response.

All Your Data Stays in Place—Securely
No telemetry is moved, copied, or exported. Hawkeye doesn’t move or ingest your telemetry. It can be deployed in your virtual private cloud or used as a fully managed SaaS—with no sensitive data ever exposed to an external LLM. Data remains in place, aligning with enterprise-grade privacy, security, and compliance requirements.

For SREs, DevOps, and platform teams

Whether it’s responding to alerts or keeping services healthy across distributed systems, engineering teams are under constant pressure to move faster—with less noise and fewer interruptions.

Hawkeye reduces MTTR by up to 90%, helps cut through alert fatigue, and gives engineers back valuable hours lost to repetitive triage. 

Get started with Autonomous Incident Resolution

If you’re using Datadog, you can activate Hawkeye in just a few clicks via the Datadog Marketplace. Now available in the Datadog Marketplace—Hawkeye by NeuBird is the fastest way to turn observability into action.

Want to see how agentic AI fits into your environment? Book a demo and our team of infrastructure and AI experts will walk you through how to accelerate resolution from day one—without disrupting your workflows.