Secure Use of LLMs

Using Enterprise IT Telemetry with GenAI Sensibly and Securely

Last Updated: October 7, 2026

Overview

How NeuBird works with your telemetry

NeuBird gives large language models least-privilege access to IT telemetry to solve ITOps problems, without training them on your production data.

NeuBird works iteratively: it gives the LLM the evidence each step of an investigation needs, then executes telemetry queries within your secure internal systems. Your telemetry data is not used to train the LLM,^† NeuBird does not retain it in bulk, and sensitive data never leaves your VPC.^*

Your Data

How NeuBird uses LLMs responsibly

Don't train an LLM on your data

Your telemetry data is not used to train the LLM,^† and NeuBird does not retain it in bulk. The LLM reasons over the evidence each investigation needs, at query time, while the platform executes all real database queries locally within your VPC.^*

Telemetry never used to train the LLM^†
No bulk telemetry retention: NeuBird records conclusions, not your logs, metrics or traces
Actual queries executed locally within your VPC^*

How It Works

The investigation workflow

Investigation context sent to LLM

NeuBird assembles the evidence the ITOps problem needs and sends it to the chosen LLM for reasoning. Your telemetry data is not used to train the LLM.^†

LLM returns advisory guidance

The LLM responds with suggested query strategies and approaches for the next step of the investigation.

Queries executed inside your VPC^*

NeuBird executes the actual telemetry queries locally within your VPC, against your real data, using the guidance from step 2.

Problem resolved, no bulk telemetry retention

The ITOps problem is resolved using AI intelligence combined with your real data. NeuBird records the conclusion and does not retain your telemetry in bulk.

*Applies when NeuBird is deployed in your network and uses an LLM hosted in your network.

†NeuBird does not use your telemetry to train models. What a model provider does with the data sent to it is governed by that provider's data-use terms.