Hype Cycle™ for Site Reliability Engineering, 2025
Discover how Agentic AI, Autonomous Incident Response, SLO Management and Observability are reshaping the future of Site Reliability Engineering.
Gartner predicts that by 2028, 80% of enterprises will use site reliability engineering practices across their organizations to optimize product design, cost and operations, up from 30% in 2024. This new Hype Cycle outlines the technologies and practices that will define next-generation operations.
NeuBird is recognized as a Sample Vendor in the “Generative AI Natives” category one of the most transformational SRE innovation areas in the 2025 Hype Cycle.
We believe this reflects the growing market movement toward agentic, autonomous SRE platforms that reduce MTTR, eliminate toil, and shift teams from firefighting to engineering.
Gartner predicts that by 2028, 80% of enterprises will use site reliability engineering practices across their organizations to optimize product design, cost and operations, up from 30% in 2024. This new Hype Cycle outlines the technologies and practices that will define next-generation operations.
NeuBird is recognized as a Sample Vendor in the “Generative AI Natives” category one of the most transformational SRE innovation areas in the 2025 Hype Cycle.
We believe this reflects the growing market movement toward agentic, autonomous SRE platforms that reduce MTTR, eliminate toil, and shift teams from firefighting to engineering.
Inside the 2025 Gartner SRE Hype Cycle
WHAT YOU’LL LEARN
Agentic AI & AI Agents
How Agentic AI & AI Agents are redefining autonomous operations.
Automated Incident Response
Why Automated Incident Response & Observability are becoming foundational to reliability.
SLOs & Resilience
How SLOs, Error Budgets, Chaos Engineering and Continuous Resilience Automation are evolving.
Transformational Value
Which SRE innovations will deliver transformational business value in the next 2–5 years.
Gartner, Hype Cycle for Site Reliability Engineering, 2025, Hassan Ennaciri, Chris Saunderson, Daniel Betts, Uzair Amin, 16 June 2025. Gartner and Hype Cycle are trademarks of Gartner, Inc. and/or its affiliates.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NeuBird.ai.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research.
