NeuBird Collaborates with Microsoft to bring first Agentic SRE to the Azure Marketplace.
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Neubird + PagerDuty Integration

Transform Your On-Call Experience with an Agentic SRE

Neubird’s Hawkeye seamlessly integrates with PagerDuty, proactively picking up incidents and giving your SRE and support teams a head-start on every incident with instant RCA. Acting as your digital SRE, Hawkeye gathers context, prepares detailed remediation plans, and helps IT teams handle routine issues around the clock.

Key Benefits

  • Proactive Incident Analysis: Hawkeye analyses IT incidents in minutes to give IT teams a head-start on every incident, freeing engineers from routine firefighting.
  • Reduce MTTR Drastically: Reduce Mean Time to Resolution (MTTR) up to 90%, and improve service SLAs.
  • Boost Team Efficiency: Shift your team’s focus from reactive firefighting to proactive, strategic problem-solving.

How it Works

  • Integrate & Activate: Quickly add Hawkeye to your existing PagerDuty roster.
  • Automated Context Gathering: Hawkeye immediately analyzes incidents, gathering critical telemetry data and diagnosing the issue.
  • Agentic Incident Response: ITOps engineers receive detailed analysis and remediation plans, allowing them to swiftly resolve complex incidents.

Need help to set up the connection? Follow our detailed PagerDuty integration setup guide.

Resources

January 17, 2025

Transforming Splunk & PagerDuty Workflows with GenAI: The Hawkeye Advantage

IT operations are evolving beyond traditional alert automation with intelligent analysis that correlates data, identifies root causes, and provides actionable insights before engineers even step in. By reducing MTTR and minimizing alert fatigue, teams can shift their focus from constant firefighting to strategic improvements.

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January 16, 2025

Transforming Datadog & PagerDuty Workflows with GenAI: The Hawkeye Advantage

SRE teams waste valuable time gathering context before resolving incidents. Hawkeye streamlines this process by automatically analyzing data across Datadog, PagerDuty, and other observability tools, delivering instant insights. This shift reduces MTTR, prevents burnout, and lets engineers focus on strategic improvements.

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January 21, 2025

Image Pull Errors: How Hawkeye Streamlines Container Deployment Troubleshooting

AI-powered teammates are transforming IT operations by automating investigations, accelerating decision-making, and reducing manual effort. By analyzing AWS, Kubernetes, and CI/CD telemetry, they pinpoint deployment issues in minutes, ensuring faster and more reliable rollouts. This shift allows SRE teams to focus on innovation rather than firefighting.

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January 6, 2025

CPU Spikes Demystified: How Hawkeye Masters Resource Analysis

SRE teams are redefining CPU utilization management with AI, moving beyond manual data correlation. Hawkeye analyzes observability data streams in parallel, swiftly identifying root causes and cascading effects.

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