NeuBird and Microsoft Azure SRE Join Forces to Enable Agent-to-Agent Collaboration

Enterprise systems are more distributed, dynamic, and complex than ever—and traditional incident response hasn’t kept up. Dashboards get noisier. Environments grow faster than teams. And even with better automation, engineers still spend hours stitching together clues across logs, metrics, services, and clouds.

Hawkeye by NeuBird’s new integration with Microsoft Azure SRE Agent marks a major shift in how engineering and IT teams handle issues.

This integration is designed to enable agent-to-agent workflows for enterprise IT operations, helping support near real-time incident diagnosis and accelerate resolution across Azure, hybrid, and multi-cloud environments, while maintaining enterprise-grade security. By automating incident diagnosis and root cause analysis, this integration allows joint customers to improve system reliability and reclaim engineering time lost to troubleshooting.

Why Agent-to-Agent Collaboration Matters

Agent-to-agent collaboration is more than an integration; it’s a new operating model.

Instead of relying on dashboards and manual triage, specialized agents can now coordinate across tools and environments, accelerating the entire incident lifecycle. For joint customers, this collaboration can reduce mean time to resolution (MTTR) by up to 90%, even for complex, cross-cloud incidents. What used to take hours of manual triage now takes minutes. Engineers regain time and focus, and incident response becomes more predictable and far less stressful.

Just as importantly, this model meets teams where they already are. There are no new dashboards, no retraining, and no changes to existing workflows. Hawkeye is SOC 2 Type II certified, and the integration respectsgovernance, role-based access, and data boundaries. All telemetry stays inside the customer’s security perimeter. The goal is to strengthen established practices, not replace them.

What This Means for IT Teams

For Azure customers, the impact is straightforward:

• Reliability improves across Azure, hybrid, and multi-cloud environments 
• Root cases surface faster
• Less alert overload for engineers
• Incidents are resolved in minutes instead of hours 
• Engineers shift from firefighting to forward progress

The Road Ahead 

The future of IT operations won’t be driven by one all-purpose agent. It will be driven by specialized, cooperative agents, each designed for a specific domain, working together much like high-performing engineering teams do today. The collaboration of Hawkeye and Azure’s SRE Agent is the first step toward that future.

Agent-to-agent collaboration is now in private preview. If you would like to explore it in your environment, you can sign up here: https://neubird.ai/neubird-x-microsoft-azure-ai-sre-private-preview/