Flexible pricing without hidden fees

Simple, Predictable Pricing for AI Powered Production Operations

Q: Are alerts charged separately?

No. Alerts are always free and unlimited across every pricing tier.

Q: What consumes credits?

Credits are only consumed when NeuBird agents actively investigate incidents, perform analysis, or answer operational questions.

Q: Does the Triage Agent use credits?

No. The Triage Agent is included in the platform and continuously monitors alerts without consuming credits.

Q: What happens if I run out of credits?

Pay-as-you-go customers can purchase credits for $15 per credit. Standard customers can purchase additional credits in increments of 100 while Enterprise customers purchase credits in blocks of 5,000 with volume based pricing.

Q: Can I deploy NeuBird inside my own cloud environment?

Yes. Enterprise customers can deploy NeuBird inside their AWS VPC or Azure VNET.

Q: Is NeuBird SOC 2 compliant?

Yes. NeuBird is SOC 2 Type II compliant and supports enterprise RBAC, SSO, and secure read only access models.

Q: Does telemetry leave my environment?

No telemetry movement is required. Enterprise deployments can operate directly within your AWS or Azure environment.

Q: What connections are supported?

NeuBird integrates with Datadog, Splunk, Prometheus, PagerDuty, ServiceNow, CloudWatch, Azure Monitor, and other operational platforms.

Q: How do I estimate credit usage?

Most customers start with credits equal to approximately 10% of monthly alert volume and optimize from there based on operational workflows.

Unlimited alerts are always included. You only pay when agents actively investigate incidents, perform analysis, or answer questions.

No ingest fees. No storage fees. No surprise bills.

Start free trial

Get Started Quickly and
Scale Confidently

Start with a free trial or pay as you go, then scale into the plan that best supports your operations.

Pay-as-you-go

$15

for 1 credit

Best for small projects or those who prefer a pay-as-you-go model

Start Free

SaaS deployment
Unlimited alerts included
Up to 5 users
1 project
Slack & Teams integrations included
In-product support
14 days historical storage
MCP access included

Start free with no rush to evaluate. Want a preview first? Take the Playground for a spin

Standard

$1,299

per month

Built for startups and growing operational teams

Start Now

SaaS Deployment
100 credits/month included
Unlimited alerts included
20 users
3 projects
Slack & Teams integrations included
24/7 enterprise support
30 days historical storage
MCP access included

Seed to series B startups - check out the NeuBird for Startups program

Enterprise

Custom Pricing

Designed for enterprise scale production operations

SaaS or customer VPC/VNET deployment
Purchase credits as needed
Unlimited alerts included
Unlimited users
Unlimited projects
Slack & Teams integrations included
24/7 enterprise support
Unlimited historical storage
MCP access included

Standardize AI driven operations across the enterprise

Example

How Many Credits Do I Need?

Credits scale with the volume of alerts and investigations across your environment. These examples provide a general guideline to help estimate monthly usage.

Monthly Alerts	Recommended Credits
1,000 alerts/month	~100 credits/month
10,000 alerts/month	~1,000 credits/month
50,000 alerts/month	Custom enterprise pricing

How Credits Work

One Credit System
Across Every Agent

Credits power investigations, analysis, and AI driven operational workflows.

Agent	Credit Usage	What it Does
Triage Agent	Included	Always on alert monitoring and prioritization
Investigation Agent	1 credit/run	Root cause analysis and remediation guidance
Analyst Agent	1 credit/run	Cost optimization, risk analysis, health checks
Cluster Agent	3 credits/run*	Investigates groups of related alerts and services
Discovery Agent	1 credit/10 runs	Conversational telemetry search and answers

The Triage Agent is always included and continuously monitors alerts without consuming credits. Credits are only used when NeuBird agents actively investigate, analyze, or answer operational questions. * Analyzes ~5 alerts per run.

FAQ

Frequently Asked Questions

Are alerts charged separately?

What consumes credits?

Does the Triage Agent use credits?

What happens if I run out of credits?

How many credits would a scenario with 10,000 alerts/month look like?

A representative monthly mix could look like this.

Agent	Runs	Credits
Triage Agent	----	Included
Investigation Agent	360	360
Analyst Agent	320	320
Cluster Agent	120	360
Discovery Agent	800	80
Credits Needed		~1120 /mo

Can I deploy NeuBird inside my own cloud environment?

Is NeuBird SOC 2 compliant?

Does telemetry leave my environment?

What connections are supported?

How do I estimate credit usage?

What is included in the free trial?

Can you change plans later?

How do we get enterprise pricing?