Onboard the Agentic SRE to Your Slack Workspace
Neubird’s Hawkeye integrates with Slack, automatically delivering real-time, context-rich alerts directly to your team’s workspace. Speed up incident diagnosis and response by collaborating with your Agentic SRE right through Slack.
Key Benefits
- Instant Incident Analysis: Collaborate with Hawkeye through Slack to get context on incidents and get RCA in minutes.
- Reduce MTTR: Hawkeye provides actionable, detailed incident insights, allowing IT teams to respond to incidents faster and more effectively.
- Improved Team Collaboration: Centralize incident communication within Slack channels, enabling teams to resolve issues collaboratively and transparently.
How it Works
- Simple Slack Integration: Quickly configure your Slack workspace by creating a dedicated Slack App, setting permissions, and integrating via OAuth and Webhooks in Hawkeye.
- Real-Time Alerting: Hawkeye continuously monitors your IT environment, instantly pushing relevant alerts into your specified Slack channels.
- Agentic AI-Enhanced Notifications: Alerts come enriched with Hawkeye’s automated context gathering and remediation suggestions, allowing your team to act swiftly.
Need help to set up the connection? Follow our detailed Slack integration setup guide.
Resources
Model Rocket’s AWS Ops Breakthrough with AI SRE Agent
Model Rocket’s lean engineering team struggled with complex AWS operations, spending hours troubleshooting incidents. By integrating Hawkeye, an AI SRE Agent, they achieved 92% faster incident resolution and improved service reliability. Now, their engineers focus on innovation while AI handles CloudOps seamlessly.
How Hawkeye Works- Deep Dive: Secure GenAI-Powered IT Operations
Hawkeye redefines IT operations by leveraging GenAI for real-time incident analysis while ensuring security with zero data storage and read-only access. Its architecture dynamically generates investigation plans, securely processes telemetry data, and delivers precise root cause analysis without compromising privacy.
