THE PRODUCTION OPERATIONS AGENT

Autonomy as leverage, not replacement. NeuBird takes the tool-hopping correlation off your plate and hands your SREs the assembled context, the causal chain, and a proposed fix. You decide, you act, you close.

neubird · incident consoleLive · 24×7
SEV-2

p99 latency spike · checkout-service

Auto-resolving
  1. Detected anomaly

    0:00

    p99 latency +340% vs. 7-day baseline

  2. Correlated signals

    0:41

    Traced 14 services · 3 recent deploys

  3. Isolated root cause

    2:18

    Connection pool exhaustion · payments-db

  4. Applied remediation

    3:52

    Scaled pool 20 → 60 · rolled back deploy #4821

  5. Verified & resolved

    4:12

    Latency nominal · MTTR 4m 12s

Root cause · confidence

Connection pool exhaustion

94%

Trusted by the world's most innovative companies

Agero
Commonwealth Bank
DeepHealth
EverPure
KAi
Agero
Commonwealth Bank
DeepHealth
EverPure
KAi
Agero
Commonwealth Bank
DeepHealth
EverPure
KAi
Agero
Commonwealth Bank
DeepHealth
EverPure
KAi
The production partnership

What it actually does for you.

Your team keeps the incident. The Production Ops Agent arrives with the context assembled, the causal chain laid out, and a fix proposed. You decide, you act, you close. Nothing executes without you.

92%MTTR reduction
<5minRCA at 94% accuracy
40%of ops time returned
60%+lower incident cost

The correlation goes to the machine.

The judgment stays with you. What you stop doing is the tool-hopping, not the engineering.

The page mostly stops.

Context Engineering fixes the underlying issue upstream, so the noise never reaches you.

One investigation, one answer.

Root cause in under five minutes, causal chain shown. No war room, no five tools, no copying trace IDs at 3am.

It sees it coming.

Degradation caught 30 to 60 minutes before a threshold trips, and blind spots surfaced before they page anyone.

Your tools stay yours.

Claude, Cursor, and the agents your team already built keep working over MCP. They just stop pointing at a raw alert queue.

It runs where your data already is.

Your VPC or on-prem, zero storage, SOC 2 Type II, human approval on every action, full audit trail.

Redefining autonomy

Incidents don't live inside tools. They live in the spaces between them.

The same alert, two very different nights. NeuBird AI takes on the mechanical correlation work, so your engineers move from tool-hopping data detective to strategic verifier.

Traditional war room
  • Opens 12+ browser tabs: Datadog, Splunk, AWS Console, GitHub
  • Copies and pastes trace IDs and timestamps under pressure
  • Convenes an 8-person war room to find which silo holds the answer
45+ min
mean time to resolution
NeuBird AI partnership
  • Queries 15+ observability backends in parallel, in place
  • Reconstructs the complete causal chain from telemetry to the git PR
  • Delivers an evidenced brief and recommended fix to Slack for approval
<5 min
RCA at 94% accuracy

One agent, every surfaceThe same investigation shows up wherever your team already works, from a native desktop co-pilot to the Slack channel where the incident gets reported.

NeuBird AI macOS desktop app showing the Analyst view with local tools connected and suggested investigations for cost, reliability, security, and performance
Desktop co-pilotA native workspace that runs local tools and investigates alongside you.
NeuBird AI in a Slack channel detecting a checkout error thread, identifying connection pool exhaustion as the root cause at 96% confidence, and resolving it autonomously in under four minutes
In your Slack channelsCorrelates the thread unprompted, resolves it, and reports back for approval.
Architecture

Why Context Engineering wins.

Trustworthy production autonomy is not a generic LLM wired to your alert queue. It takes an intelligence layer integrated natively with your telemetry and infrastructure, built on four practitioner-focused patterns.

Upstream context engineering

While standard agents react to whatever noisy queue they inherit, NeuBird AI works upstream. It instruments and enriches live telemetry so alerts only fire on real, SLO-impacting degradation. Fix the issue, don't patch the alert.

Zero-copy virtualization

No compulsory consolidation. Queries run in parallel directly against Datadog, Prometheus, Splunk, and New Relic through governed API access. Your logs, metrics, and traces stay exactly where they live.

Context curation

Data-side pre-filtering isolates the exact metrics, configs, and dependencies for the active incident. That precision delivers 94% root-cause accuracy at roughly 10% of the cost of generic architectures.

Persistent memory

A living layer maps your topology, tracks incident patterns, catalogs runbooks, and remembers root causes. When an engineer resolves a novel incident, the team keeps what it learns, inside your environment.

Earned write access

Autonomy you turn up, one gear at a time.

SREs keep ultimate sovereignty over production. NeuBird AI earns trust through a controllable, auditable blast radius: it can see everything and change nothing until you say so.

Gear 1

Suggest

Background triage. NeuBird AI continuously monitors events, maps topologies, and scores hypothetical failure modes. No state changes, and nobody is paged.

Gear 2

Recommend

Evidenced causal chains. When an alert fires, NeuBird AI investigates in parallel and presents a root cause analysis with cited evidence and step-by-step remediation. Still no state changes.

Gear 3

Act

Gated execution. NeuBird AI restarts services, rolls back, or redirects traffic through Ansible, Kubernetes, and Terraform. Every write is gated behind human approval in Slack, Teams, or the CLI.

No action occurs without explicit human authorization. The approval gate is the control, not a restriction on what the agent can see. These three gears sit on our full Earned Write Access spectrum, from read-only recommendations to policy-bounded autonomy.

Explore the Earned Write Access framework

Data residency and VPC

Deploys fully on-prem, in-VPC, or air-gapped, so production metadata never leaves your perimeter.

Zero storage

Real-time stream processing. We never copy or store your raw logs, databases, or metrics. We cannot leak what we do not store.

Human approval on writes

Suggest, Recommend, Act. Every write is gated behind a configurable approval block in the tools you already use.

Complete audit trail

Every query, trace, and authorized remediation is recorded in a SOC 2 Type II compliant, immutable log.

Customers

Leading teams stop incidents before they happen with NeuBird AI

Our team was able to get up and running with NeuBird AI rapidly. It is like having an always-on AI SRE that delivers real-time incident diagnosis and actionable fixes 24/7, saving our engineers hours of troubleshooting and improving service quality for our customers.
Madhu Jahagirdar
Madhu Jahagirdar
VP of Cloud, Technology & Product, DeepHealth
DeepHealth
92%
reduction in MTTR, saving hours of troubleshooting on every incident

Works with your existing stack.

No rip-and-replace. The Production Operations Agent connects to the tools you already use.

See how NeuBird AI customers have saved $2M+ in engineering costs and returned 40% of ops FTE time back to their engineers.